Due to a tougher flu season, medical centers are seeing an uptick in patients in need of medical care for symptoms. Intuitive Health's facility, Baptist Health ER and Urgent Care, is seeing dozens of patients daily.
"I think the biggest challenge is making certain that everyone at all levels of our organization understand why NPS score is important and what those ...
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Healthcare is increasingly recognizing that providing a positive patient experience can reap significant benefits. Intuitive Health knows that ...
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The time has come for the healthcare industry to shift its focus and become customer-centric. The traditional healthcare model, which historically ...
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