March 11, 2021
Legacy ER & Urgent Care is celebrating because for the third year SMU Cox Caruth Institute for Entrepreneurship named it to the university’s highly coveted list of Dallas 100 companies. Legacy is 57th on the list of fastest-growing businesses.
Legacy ranked 64th in 2017 and 45th in 2018. Legacy is the national leader in dual ER and urgent care models. The Dallas 100 awards program identifies and honors the 100 fastest-growing, privately held companies in Dallas-Fort Worth. Winners are selected based on character, credit reports and increased sales growth during the past three years, verified by a non-biased third party.
“Legacy is the flagship center of Intuitive Health and its model combines emergency room care with urgent care,” said Thom Herrmann, chief executive officer of Intuitive Health. “Legacy’s patient-centered, retail approach is focused on concierge-level customer service and transparency, and to have our company’s growth recognized by The Dallas 100 again draws attention to how well we serve our patients’ needs.”
Legacy has six locations in Dallas-Fort Worth. It grew from seven locations to 12 in 2020 with the opening of three Riverview Health Emergency Room and Urgent Care locations in Indiana and expansion into Florida with Baptist Heath.
“Our emergency room and urgent care facilities continue to rank in the top one percent of global retailers for customer service which explains our growth,” Herrmann said. “In a few weeks, we will open our thirteenth combined Emergency Room and Urgent Care facility in Cape Coral, Florida, Bayfront Health ER & Urgent Care. We could have 40-plus locations nationwide by 2023.”
Each facility has on-site lab equipment, a radiology suite with X-ray and multi-slice CT scanners and is open 24 hours a day, seven days a week. Every patient is examined by a board-certified and ER-licensed physician, regardless of the level of care they need. As an objective criterion, the physician determines if the appropriate care is emergent or urgent care. Patients are billed accordingly, only paying for the care they require, which eliminates inappropriate emergency room utilization. This proven model establishes a cost-effective, time-efficient, and more personal way to deliver high-quality medical service at the appropriate cost, which garners long-term patient loyalty.
The Intuitive Health model increases market share for partnered health care systems by expanding its footprint with conveniently located centers. or more information on the Dallas 100, please visit https://www.smu.edu/cox/Centers-and-Institutes/Caruth-Institute-for-Entrepreneurship/Dallas-100. For more information on Intuitive Health, please visit https://www.iheruc.com/about-us/.