OPERATIONAL EFFICIENCY
Relieve Overutilized Emergency Departments
Redefining on-demand care by co-locating high-acuity emergency care and lower-cost urgent care services in a single facility.
PROVEN IN PRACTICE
Find Operational Cost Efficiencies and Optimized Capacity
In the United States, nearly 30% of patients* treated in an emergency room could have been treated effectively in a lower-cost urgent care setting. These avoidable ER visits inflate costs for payers and patients alike — and they bog down ER operations. Intuitive Health’s hybrid care solution offers cost efficiencies to health systems through our hybrid emergency and urgent care (ER/UC) locations. Our facilities operate 24/7/365, require no appointments, and ensure rapid, high-quality service.
Our dual-service design ensures patients are triaged appropriately based on their clinical needs, enhancing both care outcomes and cost efficiency. Patients presenting with illness or injury are routed to urgent or emergency care based on their acuity level, avoiding unnecessary ER charges. How do we know our model works. Because 7 in 10 Intuitive Health patients are coded as urgent care.
How Our Model Benefits Hospitals
Intuitive Health’s hybrid ER/UC model balances access, affordability, and performance to reduce ER overuse while driving sustainable growth. Hospitals gain optimized capacity, scalable expansion, operational efficiencies, and meaningful downstream revenue.
The model saves health systems up to $200 per visit and $780 per episode for commercial populations. By combining emergency and urgent care under one roof, partners improve access, lower costs, and generate $803K+ in annual downstream revenue per 1,000 visits.
*Based on hybrid savings analysis for Texas commercial populations (2022); assumes 30% of ER visits are treatable in urgent care.
How Our Model Benefits Patients
Immediately after arrival, patients get seamless triage at the point of care — leading to better outcomes and an improved patient experience. The ER and urgent care combination offers value for the money and, at the same time, provides full-service care for the patient’s condition. Our transparent and fair billing ensures patients never pay for more than the level of care they need, which saves them from unnecessary spending.
How Our Model Benefits Employers
Patients increasingly utilize ERs unnecessarily for non-emergent care, which results in millions of dollars spent needlessly. With Intuitive Health’s dual-model ER/UC facilities, this is no longer a problem.
By recommending that employees use dual-model facilities for their urgent healthcare needs, we can save patients, employers, and their communities millions of dollars through our more cost-effective approach.
With shorter door-to-door times — and by eliminating urgent care centers sending high-acuity patients to an ER — employees get back to work faster.
FINANCIAL PERFORMANCE IMPACT
Capacity That Strengthens Financial Outcomes
Increased capacity and optimized throughput can improve operational efficiency and financial performance. Continue exploring how this advantage supports stronger margins and payer mix.