Intuitive Health Recognizes Outstanding Care with 2025 Center of Excellence Awards

PLANO, TX – Intuitive Health, the nationwide leader in combined emergency room and urgent care centers, has named the recipients of its 2025 Center of Excellence Awards. The awards honor Intuitive Health facilities across the country that have delivered exceptional, patient-focused care while setting new benchmarks for value-based health care.

For the second year in a row, Intuitive Health’s Legacy ER & Urgent Care - Frisco West location near Dallas, Texas has earned the company’s highest distinction: the Center of Excellence Award. To receive this award, facilities must surpass rigorous national benchmarks in clinical quality, efficiency, safety and team engagement — standards that are unprecedented in the health care industry. Winners also consistently maintain a Google rating of 4.3 or higher and achieve a Net Promoter Score of at least 80, placing them among the top 1% of performers across all industries for patient satisfaction.

“For us, seeing where a facility lands in Google reviews and Net Promoter Score ratings says a lot about what’s really happening inside those walls,” said Jay Woody, M.D., chief medical officer and founder of Intuitive Health. “As the clinical leader here, it’s incredibly gratifying to see how well our teams deliver on the promise of exceptional, patient-centered care every single day.”

Intuitive Health also recognized three facilities with its Up & Comer Award, which honors new centers that excel in patient satisfaction and exceed key clinical performance benchmarks within their first 18 months of operation. This year’s recipients are Premier ER & Urgent Care – Woodway near Waco, Texas; Baptist Health ER & Urgent Care – Blankenbaker in Louisville, Kentucky; and UF Health Emergency & Urgent Care – Baymeadows in Jacksonville, Florida.

Premier ER & Urgent Care – Woodway near Waco, Texas

Baptist Health ER & Urgent Care – Blankenbaker in Louisville, Kentucky

UF Health Emergency & Urgent Care – Baymeadows in Jacksonville, Florida

“Year after year, our partner facilities show what can be achieved when you remove the guesswork for patients and deliver care that truly puts them first,” said Thom Herrmann, chief executive officer of Intuitive Health. “We’re proud of their dedication to exceptional clinical quality, efficiency and patient satisfaction — all made possible through our innovative model that combines emergency and urgent care under one roof.”

Intuitive Health is rapidly expanding its footprint, now operating 34 sites across 10 states, with nearly 30 additional sites currently under construction or in development and dozens more planned. By partnering with top health systems nationwide, we’re making it easier for communities to get the right care at the right price, when they need it.

# # #

About Intuitive Health

Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model. Intuitive Health partners with established health systems nationwide to build, operate and launch retail healthcare facilities that provide urgent care and emergency room services under one roof. Intuitive Health partners with leading health systems nationwide, including Arizona, Delaware, Florida, Kentucky, Indiana, New Mexico, Ohio, Oklahoma, Texas, Virginia and Washington. Intuitive's patient-centric approach to immediate care has saved payors and patients hundreds of millions in unnecessary emergency care spending. In addition, the Intuitive Health model increases market share for partnered healthcare systems by expanding their footprint with conveniently located centers. For more information, please visit IHERUC.com.