5 Survey Distribution Methods to Increase Response Rates
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There are many ways to gauge customer feedback and responses, but the NPS system is a tool that centralizes responses and data in one place. Jay Woody, chief medical officer of Intuitive Health and co-founder of Legacy ER & Urgent Care, chats with CustomerGauge about how powerful of a tool the NPS system truly is for measuring efficiency and care in the healthcare environment.
Customer Gauge: 5 Survey Distribution Methods to Increase Response Rates