Baptist Health ER & Urgent Care is on track to Open in August by Intuitive Health and Baptist Health systems.

"I think the biggest challenge is making certain that everyone at all levels of our organization understand why NPS score is important and what those ...

Healthcare is increasingly recognizing that providing a positive patient experience can reap significant benefits. Intuitive Health knows that ...

The time has come for the healthcare industry to shift its focus and become customer-centric. The traditional healthcare model, which historically ...